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Writer's pictureGunashree RS

Automation Direct: Vulnerabilities, Risks, and Mitigations

Updated: Sep 16

Industrial automation is the backbone of modern manufacturing, ensuring efficiency, accuracy, and safety in various industries. Among the key players in this field is Automation Direct, a leading provider of industrial automation products. However, like any technology, Automation Direct's products are not immune to vulnerabilities that can expose critical systems to attacks. This comprehensive guide dives into the world of Automation Direct, focusing on the latest vulnerabilities, their potential impact, and the steps you can take to protect your systems.



Introduction to Automation Direct

Automation Direct, previously known as PLCDirect, is a significant player in the industrial automation sector. The company provides a wide range of automation products, including Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), motors, sensors, and much more. Their products are widely used across various industries, including manufacturing, oil and gas, pharmaceuticals, and utilities, to control and monitor machinery and processes.


Automation Direct is known for its cost-effective solutions, ease of use, and robust customer support, making it a popular choice among small to mid-sized companies. However, as with any technology that controls critical infrastructure, the security of Automation Direct's products is of paramount importance.


Automation Direct

The Importance of Security in Industrial Automation

In the realm of industrial automation, security is not just an option; it's a necessity. Automation systems often control critical processes that, if compromised, could lead to catastrophic outcomes, including safety hazards, financial losses, and damage to reputation. As these systems become more connected through the Industrial Internet of Things (IIoT), they also become more vulnerable to cyberattacks.


Cyber threats to industrial systems can range from simple disruptions to sophisticated attacks that cause physical damage to equipment or even harm to human life. This is why companies need to be aware of potential vulnerabilities in their automation systems and take proactive measures to secure them.



Exploring the Latest Vulnerabilities in Automation Direct

In early 2024, several vulnerabilities were discovered in Automation Direct's C-MORE EA9 HMI (Human-Machine Interface) product. These vulnerabilities, identified as CVE-2024-25136, CVE-2024-25137, and CVE-2024-25138, pose significant risks to the security and reliability of industrial automation systems that rely on this product.


CVE-2024-25136: Path Traversal Vulnerability

Severity: HighCVSS Score: 7.5

Description: CVE-2024-25136 is a critical vulnerability that allows an attacker to send a relative path in the URL without proper sanitization. This vulnerability is commonly referred to as a path traversal vulnerability. By exploiting this flaw, an attacker can gain unauthorized access to sensitive files and directories on the HMI device. This could lead to unauthorized access to sensitive data, potentially compromising the entire automation system.

Impact: Successful exploitation of CVE-2024-25136 could allow an attacker to read, modify, or delete files on the device, leading to data breaches, loss of system integrity, and potentially enabling further attacks on connected systems.


CVE-2024-25137: Stack Buffer Overflow Vulnerability

Severity: MediumCVSS Score: 4.3

Description: CVE-2024-25137 is a medium-severity vulnerability that occurs when the C-MORE EA9 HMI product accepts user-supplied data that is copied into a fixed stack buffer. This can result in a stack buffer overflow, where the excess data overwrites adjacent memory, potentially leading to denial-of-service (DoS) conditions or the execution of arbitrary code.

Impact: If exploited, this vulnerability could cause the HMI device to crash, leading to a denial-of-service condition. In some cases, it might be possible for an attacker to execute malicious code on the device, further compromising the system's security.


CVE-2024-25138: Plain Text Credential Storage Vulnerability

Severity: MediumCVSS Score: 6.5

Description: CVE-2024-25138 is a vulnerability where the C-MORE EA9 HMI product stores credentials in plain text on the device. This means that if an attacker gains access to the device, they can easily retrieve sensitive credentials, such as usernames and passwords, that are used to authenticate access to the device or other connected systems.

Impact: This vulnerability could allow an attacker to gain unauthorized access to the HMI device or other systems that use the same credentials. Once the attacker has these credentials, they can move laterally within the network, potentially accessing and compromising additional systems.



The Impact of These Vulnerabilities on Industrial Automation Systems

The vulnerabilities identified in the C-MORE EA9 HMI product can have severe consequences for industrial automation systems. Successful exploitation of these vulnerabilities could lead to:

  • Denial-of-Service (DoS) Conditions: Exploiting the stack buffer overflow vulnerability (CVE-2024-25137) can cause the HMI device to crash, resulting in a denial-of-service condition. This can disrupt critical industrial processes, leading to production downtime and financial losses.

  • Unauthorized Access to Sensitive Data: The path traversal vulnerability (CVE-2024-25136) allows attackers to access sensitive files and directories on the device. This could result in the unauthorized disclosure of sensitive data, including configuration files, logs, and other critical information.

  • Credential Theft: The plain text credential storage vulnerability (CVE-2024-25138) could enable attackers to retrieve credentials stored on the device. These credentials could then be used to gain unauthorized access to the HMI device or other systems on the network, leading to further compromise.

  • Compromise of System Integrity: If an attacker successfully exploits these vulnerabilities, they could gain control over the HMI device and potentially manipulate industrial processes. This could result in unsafe operating conditions, damage to equipment, or even harm to personnel.



Mitigations and Recommendations for Protecting Automation Direct Systems

Given the critical nature of the identified vulnerabilities, it's essential to take immediate steps to protect your Automation Direct systems. Here are some key recommendations:


1. Update to the Latest Firmware Version

Automation Direct has released an update for the C-MORE EA9 HMI product that addresses these vulnerabilities. Users should update their HMI devices to version 6.78 or later to mitigate the risks associated with these vulnerabilities. Regularly updating firmware and software is a fundamental practice in maintaining the security of industrial automation systems.


2. Implement Network Segmentation

Ensure that your industrial automation systems are properly segmented from other parts of the network. This limits the potential impact of a compromised device by preventing lateral movement within the network. Use firewalls, VLANs, and other network segmentation techniques to isolate critical systems from less secure parts of the network.


3. Use Strong Authentication Mechanisms

Given the vulnerability related to plain text credential storage (CVE-2024-25138), it's crucial to use strong, unique passwords for all devices and systems. Where possible, implement multi-factor authentication (MFA) to add a layer of security.


4. Restrict Physical Access to Devices

Physical access to automation devices should be tightly controlled. Ensure that only authorized personnel have access to the HMI devices and that they are stored in secure locations. Implement security measures such as locks, access control systems, and surveillance to protect these critical assets.


5. Monitor Network Traffic for Anomalies

Regularly monitor network traffic for signs of unusual activity that could indicate an attempted exploitation of vulnerabilities. Intrusion detection systems (IDS) and intrusion prevention systems (IPS) can help detect and block malicious activity before it impacts your systems.


6. Disable Unused Services and Ports

Reduce the attack surface of your HMI devices by disabling any services or ports that are not required for operation. This minimizes the potential entry points for attackers and reduces the risk of exploitation.


7. Use VPNs for Remote Access

If remote access to HMI devices is necessary, ensure that it is done securely through a virtual private network (VPN). A properly configured VPN provides a secure tunnel for remote connections, protecting the communication between remote users and the automation systems.


8. Conduct Regular Security Audits

Regularly auditing your industrial automation systems for security vulnerabilities is essential. This includes reviewing configurations, checking for outdated software, and testing for known vulnerabilities. Security audits help identify and address weaknesses before they can be exploited by attackers.



How to Identify Vulnerable Systems Using Runners

Identifying vulnerable systems is a critical step in protecting your network. The following queries can be used in runZero to locate systems running potentially vulnerable Automation Direct software:


Service Inventory Query

Use the following query in the Service Inventory to find systems with potentially vulnerable software:

plaintext

protocol:ftp AND banner:"EA9-"

This query searches for systems that are running FTP services with banners indicating the use of the EA9 HMI product. This can help you identify devices that may need to be updated or secured.


Asset Inventory Query

Use the following query in the Asset Inventory to locate systems running potentially vulnerable Automation Direct software:

plaintext

hw:"C-MORE%"

This query searches for assets with hardware identifiers related to the C-MORE HMI product line, allowing you to pinpoint devices that may be at risk.

By running these queries, you can create an inventory of potentially vulnerable systems and take appropriate action to secure them.



The Future of Industrial Automation Security

As industrial automation systems continue to evolve, so too do the threats they face. The vulnerabilities identified in Automation Direct's C-MORE EA9 HMI product highlight the importance of maintaining a proactive approach to security. Moving forward, companies must prioritize security as a fundamental component of their automation strategy.


Future of Industrial Automation Security

1. Embracing a Security-First Mindset

Organizations must shift from a reactive approach to a proactive, security-first mindset. This means integrating security considerations into every stage of the automation lifecycle, from design and development to deployment and maintenance.


2. Investing in Cybersecurity Training

Human error is often a significant factor in security breaches. Investing in cybersecurity training for employees, especially those involved in managing and operating industrial automation systems, is crucial. Training should cover best practices for securing devices, recognizing potential threats, and responding to security incidents.


3. Leveraging Advanced Security Technologies

Advanced security technologies, such as AI-driven threat detection, anomaly detection, and real-time monitoring, can provide an additional layer of protection for industrial automation systems. These technologies can help detect and respond to threats more quickly, minimizing the potential impact of an attack.


4. Collaborating with Industry Partners

Security is a collective responsibility. Collaborating with industry partners, including vendors like Automation Direct, security researchers, and other organizations, can help improve the overall security posture of the industrial automation sector. Sharing threat intelligence, best practices, and security solutions can benefit the entire industry.


5. Regularly Updating Security Protocols

As new threats emerge, it's essential to regularly update security protocols and strategies. This includes revising access controls, updating software and firmware, and conducting regular security audits to ensure that your systems remain protected against the latest threats.



Conclusion

Automation Direct has established itself as a key player in the industrial automation industry, providing reliable and cost-effective solutions to a wide range of industries. However, like any technology provider, their products are not immune to vulnerabilities that can pose significant risks to critical systems.

The vulnerabilities identified in the C-MORE EA9 HMI product serve as a stark reminder of the importance of maintaining a proactive approach to security. By staying informed about potential risks, updating systems regularly, and implementing robust security measures, companies can protect their automation systems from cyber threats.

As industrial automation continues to evolve, so too will the security challenges it faces. By embracing a security-first mindset, investing in advanced security technologies, and collaborating with industry partners, organizations can safeguard their automation systems and ensure the continued safety, reliability, and efficiency of their operations.



Key Takeaways

  • Vulnerabilities in Automation Direct's C-MORE EA9 HMI: Three significant vulnerabilities have been identified, posing risks such as denial of service, unauthorized access, and credential theft.

  • Critical Mitigations: Updating to the latest firmware, implementing network segmentation, using strong authentication mechanisms, and monitoring network traffic are essential steps in securing your systems.

  • Proactive Security Approach: Organizations must adopt a proactive security-first mindset, invest in cybersecurity training, leverage advanced security technologies, and regularly update security protocols to protect industrial automation systems.




Frequently Asked Questions


What is Automation Direct?

Automation Direct is a leading provider of industrial automation products, including PLCs, HMIs, sensors, and motors. Their products are used across various industries to control and monitor machinery and processes.


What are the latest vulnerabilities in Automation Direct products?

Three vulnerabilities have been identified in Automation Direct's C-MORE EA9 HMI product: CVE-2024-25136 (Path Traversal), CVE-2024-25137 (Stack Buffer Overflow), and CVE-2024-25138 (Plain Text Credential Storage).


How can these vulnerabilities impact industrial automation systems?

Exploiting these vulnerabilities could lead to denial-of-service conditions, unauthorized access to sensitive data, and credential theft, potentially compromising the security and integrity of industrial automation systems.


What steps can I take to protect my Automation Direct systems?

Update your systems to the latest firmware, implement network segmentation, use strong authentication mechanisms, restrict physical access to devices, monitor network traffic, and disable unused services and ports.


How can I identify potentially vulnerable systems?

Use specific queries in runZero's Service Inventory and Asset Inventory to locate systems running potentially vulnerable Automation Direct software.


Why is security important in industrial automation?

Security in industrial automation is critical because these systems control essential processes. A security breach could lead to catastrophic outcomes, including safety hazards, financial losses, and reputational damage.


What is the recommended firmware version for C-MORE EA9 HMI to mitigate these vulnerabilities?

Automation Direct recommends updating the C-MORE EA9 HMI to version 6.78 or later to address the identified vulnerabilities.


What future trends are expected in industrial automation security?

Future trends include a shift towards a security-first mindset, increased investment in cybersecurity training, adoption of advanced security technologies, and greater collaboration within the industry to address emerging threats.


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